Crisis Communications

The recent Napa earthquake has many parents wondering how the Pleasanton school district shares critically important information in the event of a crisis.

There are three ways the district communicates with parents:

  • Automated phone calls to all parents from school or district officials
  • Message posted on school district website
  • E-mails sent by the district's E-Connection newsletter

Click here to sign up for E-Connection. Visit the district's website at pleasantonusd.net.


We realize most students carry cell phones, so you may hear from your students before you hear from the school or district. The most reliable and accurate source of information is through the channels listed above. We will use them to provide confirmed information and regular updates.


Phone lines at the schools and district office will be extremely busy as the main purpose is to communicate with school personnel and law enforcement. Likewise, roads near school campuses may be crowded in an emergency and traffic may be restricted.


You can be a part of our safety efforts in these important ways:

  • Remind students that in the event of an emergency, they are to stay on campus and follow all safety instructions.
  • Make sure your child's emergency contact card is completely filled out and all information is current. We can release children only to individuals listed on this card.
  • Help students with cell phones understand responsible use during emergencies and to be careful about what information they share.
  • Reassure your children that the top priority of their teachers and administrators is to ensure their well-being and safety and that emergencies and natural disasters are, thankfully, very rare.
  • In the case of an emergency, stay away from campus so police, fire and ambulance crews can access the campus. We will let you know when it is safe to come onto the designated area on campus.

Thank you for your support. With your cooperation, we are confident we are prepared for a safe and productive school year.